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What if I don't have enough points for my reimbursement?
What if I don't have enough points for my reimbursement?
So you've made a big purchase and don't have enough points to cover it all. Don't worry, we can still help!
Bob Juburi avatar
Written by Bob Juburi
Updated over a week ago

We all like to treat ourselves to a big purchase once in a while, and Juno is here to help you out in whatever way we can. Reimbursements are a great way to use your points towards an in-person purchase or items that aren't available on our platform. It's great if you have enough points to cover your full purchase, but we understand that this isn't always the case.

If you're just a few points short of a full reimbursement, a good option for you might be a partial reimbursement. This will allow you to use up all of your remaining points for the purchase without needing to top up.

But maybe the cost of your purchase was quite a bit more expensive than the amount of points you currently have. In this case, you can save up your points for a couple of months until you have enough to cover the full cost. Alternatively, you can choose to submit a series of reimbursement requests over a couple of months.

Doing this is very simple. First, just request a reimbursement for the full amount of points you currently have. Currently £1 = 2 points, so you can use that as a guide for conversion in case we don't support an automatic point conversion for your currency.

Make sure you give some indication that you'd like this to be a recurring reimbursement in the 'What Is It That You'd Like To Expense?' section 😉

For subsequent requests, just make sure to leave us a short note like in the image below so that we know this request is part of a series of requests. We always scan receipts for accidental duplicates, so we'll need to see this to make sure that your request gets processed appropriately!

Aside from that, just submit your request as you would any other reimbursement and we'll send out your transfer on the following Friday 😊

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