Welcome to Juno! Here's your guide to getting started!

If you're reading this you must be new, welcome to the Juno family! Your company has been amazing and decided to bring you all onto our platform, to support your lives. This guide will introduce you to Juno, what we do, why we do it, and how you can use it!

Juno is a different kind of employee benefit, and was born after our founder became tired of being offered trivial, one-size fits all benefits that couldn't possibly cater for everyone within the company!

At Juno, we want you to define what wellbeing means. You are the person who knows what is best for you and Juno is here to let you take control. Juno is intended to support your life inside and outside of work. We know that what works for one person, doesn't work for someone else, not everyone wants to take a HIIT class or drink green juice every day!

Juno has a wide range of platform partners where you can use your benefit, but the most exciting aspect of Juno is that it is completely flexible for you to use at your favourite brands, vendors or providers. We're not going to force you to go to a certain chain of gyms, a specific fitness class, or buy products from a narrow selection of brands.

This means that no matter your location or interests, Juno is for you!

This depends on your employer, but typically you will receive Juno Points or a Juno Allowance each month on an elected day of the month - Juno Day. It's common for Juno Day to be the 1st of each month, but your employer will set it. You may receive an Allowance each quarter instead.

If you receive Juno Points, as a general rule 1 Juno Point = £0.50/ €0.57/$0.62 although this may vary slightly. If you live in a country with a different currency to your main team location, your Juno Points balance will be updated using live conversion rates.

You can roll over your Juno Points as long as you like, so you are able to save up if you fancy getting something a little bigger or just treat yourself when you need it.

If your employer has policies around time limits, they will inform you. Some employers set up a quarterly 'use it or lose it' allowance to encourage you to take care of your wellbeing more frequently.

When you accepted the invite from your employer, you will have chosen to set your account up using Google SSO or by inputting a password. You need to use the same method you chose each time you log into Juno.

You can update your location at the top of any page so that your Juno Points will be converted into your local currency, and so that Juno's platform partner page will show you brands that are available in your location.

Juno Flex Card

Every Juno user is assigned a VISA card that can be used online or in-person so that you can purchase products and services that are important to you.

You can see your available balance by visiting the Flex Card page.

We see a huge variety of transactions on Juno Flex Cards, from fitness classes & sports apparel, to therapy, gaming, travel, nutrition and more! You can find out more about setting up card in this article:

Juno Flex Card: A Comprehensive Guide

Expenses

Juno also allows our users to expense purchases that you've made using your own funds. This is super handy if you had to pay for something in cash or for recurring Direct Debits from your personal bank account.

Juno's Support team will review your receipts to make sure they are still wellbeing related, but they won't be available for your employer to view! You can find out more information in this article:

Make the Most of Juno with Expenses

Juno has developed a wide network of partners where you can avail exclusive discounts or earn Juno Points as rewards when purchasing products or services with them.

Navigate to the Partners page and use the Open-AI powered search bar to find Juno's partners that might suit your interests or focusses.

You can use your Juno Flex Card to make purchases directly with Juno's Partners via their websites. This means you'll always have the most up-to-date pricing & stock information!

Here's a handy FAQs document you can bookmark in case you need to quickly refer back to any of the points above.

Any other questions? Feel free to get in touch with the team using support@withjuno.com or via the chatbot and we'll be happy to help!